ITIL®

IT Service Management

ITIL is the most widely adopted approach for IT Service Management in the world. It advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.

ITIL Certification Scheme

The ITIL 4 certification scheme uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge.

ITIL 4 certification scheme

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