Last updated: 14.03.2026

At SMCE, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our training programs, or interact with our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for training courses, certifications, or events
  • Fill out contact forms or request information
  • Subscribe to newsletters or marketing communications
  • Participate in surveys, promotions, or webinars

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Billing and payment details
  • Any other information you choose to provide

We may also automatically collect certain technical information such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and usage data

2. How We Use Your Information

SMCE uses the collected information for the following purposes:

  • To provide and manage our training services and certifications
  • To respond to inquiries and customer support requests
  • To process registrations, payments, and course participation
  • To send important updates related to courses, schedules, or services
  • To share relevant marketing communications, promotions, or industry insights
  • To improve our website, services, and user experience
  • To comply with legal and regulatory obligations

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.
We may share your data only in the following cases:

  • With trusted service providers who assist in operating our website, payment processing, email communications, or training delivery
  • With certification bodies or partners when required for course registration or exam administration
  • When required by law, regulation, or legal process
  • To protect the rights, safety, and property of SMCE, our users, or others

All third parties are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance website functionality and performance
  • Analyze user behavior and website traffic
  • Personalize content and marketing messages

You can choose to disable cookies through your browser settings. However, this may affect certain features of the website.

5. Data Security

SMCE implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or update of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites or services that are not operated by SMCE.
We are not responsible for the privacy practices or content of such third-party websites.

9. Updates to This Policy

SMCE may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

SMCE
Shatha Tower, Office 1719
Dubai Internet City, Dubai, UAE
Email: info@smce.org
Phone: +971 4 439 3533
Website: https://www.smce.org